Last week I wrote about trying out CMS solutions for clients, site-building tools that small and medium businesses an implement and use with little difficulty.
Last week I was working with a CMS called Pixie; this week I was revisiting a site creator called Indexhibit.
SF: Econsultancy Blog's follow-up on the Kevin Smith vs. Southwest Airlines flap. Some very good social marketing strategy takeaways to consider, for those messy customer service discussions that can now take place on the web.
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